This notice describes the privacy policy of www.uaeaqar.com and its related mobile application, namely “UAE AQAR” (simply referred here as “Site” or “Website” or “App”), a website/App owned and managed by MOBTAKAR E-COMMERCE, having its registered office at Layyah Sharjah Al Meena St, Sharjah, UAE. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information.

To be more precise, this Privacy Policy explains what information of yours will be collected by us when you access the Website or App, how the information will be used, and how you can control the collection, correction, and/or deletion of the information. We will not knowingly use or share your information with anyone, except as described in this Privacy Policy. The use of information collected through Our Site or App shall be limited to the purposes described under this Privacy Policy and our Terms of Use.

By visiting our Site or downloading or browsing our App, you are accepting and consenting to the practices described in this Privacy Policy.

• 1.What information about you do we collect?

• a)

  Information that you provide us: We collect the information that you provide us when you use our services, including without limitation, when you register/sign up for an account (including when you sign up through your Google or Facebook Account), download and browse our App or Website, add your own property for buying/selling on our platform, submit your request, save any search, ‘favorite’ any property, engage with us through any social media platform (such as Google or Facebook or Twitter or Instagram), provide information, send your query, communicate or interact with us in any manner. This can include information such as your full name, email address, Google or Facebook Account details, contact details, location, your queries, etc. We also collect information about how you use our services, such as the types of content you search or engage with or the frequency and duration of your activities.

• b)

  Information that we collect automatically when you use the Website: We also collect information while you access, browse, view or otherwise use the Website or App. In other words, when you access the Website or App, we are aware of your usage of the Website, and gather, collect and record the information relating to such usage.

• c)

  Information that we collect from third party sources: You can engage with us through social media websites or mobile applications. When you engage with us through social media sites, such as Google or Facebook or WhatsApp, you allow us to have access to certain information from your social media profile based upon your privacy preference settings on such platform.

• 2.How do we use this information?

• We use all of the information we have to help us provide, support and improve our services. We do not sell, rent, loan, trade, lease or license any personal information collected from or provided by you. We might use the information collected from you for the following purposes:-

• a)

  To provide you services that you ask for, i.e. the services relating to buying or renting or listing of property;

• b)

  To contact you when you submit a request on your App or Site;

• c)

  To enhance your experience of our Website or App, including as a way to recognize you and welcome you to the Website or App.

• d)

  To improve our Site, services, offerings, and your overall experience.

• e)

  To be able to facilitate services requested by you, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services and the people or things you’re connected to and interested in on and off our services.

• f)

  We use your information to send you marketing communications, newsletter, communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us.

• g)

  We use the information we have to help verify accounts and activity, and to promote safety and security on of our services, such as by investigating suspicious activity or violations of our terms or policies.

• h)

  We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.

• i)

  We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm us, our users, or the public.

• 3.Deleting your personal information

• Your information and account that you share or create on our platform, is yours. You can at any time delete the same. However, you acknowledge that we may retain some of the information so deleted for a reasonable period of time in order to comply with legal requests. You can request us to delete your information by writing to us at [email protected].

• 4.Cookies and Similar Technologies

• Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s visits to other website. We may use automated technologies including the use of web server logs to collect IP addresses, device details, cookies and web beacons. The Website uses a browser feature known as a cookie, which assigns a unique identification to your computer. However, in case you do not wish for us to collect such information, simply change the cookie settings on your web browser. To understand our cookie policy in more detail, please refer to our detailed Cookie Policy.

• 5.Sharing of Information

• a)

  We may share your information with the third parties or our partners or affiliates or employees or service providers, to provide you the services requested by you.

• b)

  We store user data on third party hosting service providers, and hence your information would be shared with them. However, such third-party hosting service providers would have security measures in place in order to protect your information.

• c)

  We keep your information safe and do not share your information with any other third party. However, if we merge with or are acquired by another company or we sell our Website or business unit, or if all or a substantial portion of our assets are acquired by another company, in those cases, your information will likely be one of the assets that would be transferred.

• d)

  d) We may also share your information in response to legal request. Please refer to Section 8.

• 6.Storage and Security of Information

• a)

  Storage: We store the information collected by us on the database hosted by third party hosting service providers, namely Amazon Web Service (AWS) and Firebase, and we do not share it with any other third party, except for the limited purposes as mentioned in the Section 5.

• b)

  Retention: Personal information that we collect, access or process will be retained only so long as necessary for the fulfillment of the purposes for which it was collected, as necessary for our legitimate business purposes, or as required or authorized by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made de-identified or anonymous.

• c)

  Security: We employ reasonable security practices to ensure that the information is safe and secure. However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also, we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.

• 7.Links to other sites

• The Website may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for such websites. Be aware when you leave the Website or App; we suggest you read the terms and privacy policy of each third-party website that you visit.

• 8.How do we respond to legal requests?

• We may access, preserve and share your information in response to a legal request (like a search warrant, court order or summon) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from law enforcement agencies, courts, tribunals and government authorities. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.

• 9.Children Information

• Protecting children's privacy is important to us, and therefore our Site or App is not intended for children. We do not direct the Site to, nor do we knowingly collect any personal information from, such children. If you are not of the age of majority as per the law of jurisdiction that applies to you, you are not authorized to use the Website or provide us with any of your personal information. If we learn that a child has provided personally identifiable information to us, we will use reasonable efforts to remove such information from our database.

• 10.What choices do you have in respect of your information and data?

  • You can always choose not to provide certain information, but then you might not be able to take advantage of many of our services.

  • You can add or update certain information. When you update information, we usually keep a copy of the prior version for our records

  • You can also disable certain cookies.

  • If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account here and blocking cookies on your browser.

• If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected].

• 11.Governing law and Dispute Resolution

• i.

  Governing Law: The Terms and any dispute arising from the same will be governed by applicable laws of the United Arab Emirates (UAE).

• ii.

  Dispute Resolution:

• Amicable Resolution: If in case, any controversy, conflict or dispute of any nature arises between you and us, in connection with the provisions of this Privacy Policy, or out of or relating to or in connection with the use of our Website or Services, the parties shall spend at least 30 days to try and use all means to amicably resolve that dispute or conflict or controversy, with mutual discussions.
• Jurisdiction: If however, the attempt to settle such a dispute amicably fail, then such controversy, conflict or dispute shall be the submitted to the applicable court situated in Sharjah, UAE.

• 12.Grievance Office/Designated Officer

• If you have any issues or grievances in relation to our Website, App, or in relation to our Terms of Use or Privacy Policy, you can submit your grievances to the following:-

• Name:

  Mohammed

• Contact:

  +971552186223

• Email:

  [email protected]

• 13.Welcoming of suggestions

• We welcome your comments regarding this Privacy Policy. Please write to us at [email protected]
• Last updated on July 23, 2021.